No water damage cleanup job is too big or small for our team of certified technicians, and our solutions are tailored to meet the needs of any situation, so you’ll never pay more than you have to for unnecessary services. Whether it’s a commercial building devastated by river overflow or a simple bathroom flooded by a dripping tap, our focus is to get businesses back up and running and families back in their homes.

We use the most advanced flood and water removal and rapid drying equipment along with eco-friendly steam cleaning technology to return a property to its former state, with no need for chemicals or disinfectants. All water damage restoration work is fully documented to validate the professional drying process, and all work exceeds industry best practice as defined within the British Standard PAS 64 professional water damage mitigation and initial restoration of properties guidelines.

Once work is complete, we undertake hygiene testing, thermal monitoring, and environmental data logging processes to ensure that there is no further risk of depreciation – we certainly don’t assume things are clean because they look clean, or dry because they look dry.

What scale of flood can Ideal Response deal with?

Ideal Response has been providing flood restoration services to properties for 15 years. In that time we have dealt with water damage of all scales. Our continuous investment in modern, effective equipment and the best technician training enables us to deal professionally with large-scale flood damage. We aim to return your homes and businesses to normal as quickly as possible.

What kinds of flood can Ideal Response clean-up?

Ideal Response is equipped to clean up flood damage after all types of flood. We are able to deal with black water (containing fecal matter), grey water (containing other waste), and white water floods. Floods may be caused by heavy rainfall, stormwater, river flooding, coastal surges, leaking/burst pipes, or human error. The source of the ingress may not be visible which will require our specialist detection equipment.

What qualifications does Ideal Response have?

Providing flood restoration since 2001, Ideal Response technicians are trained to the highest industry standards. We are proud to hold accreditations with CHAS, TUV NORD: ISO 9001:2008, and Achillies among others, as well as being one of the few exclusive service providers. Thousands of customers continue to benefit from our advanced techniques and exceptional service.

What damage does flood water cause to the property?

Primary flood damage is just the beginning. Act fast to minimize the consequences of secondary damage. Walls and porous material will absorb water, impairing structural integrity. Water causes corrosion and damages electrical equipment. Residual moisture becomes water vapor throughout the building which will condense. If the water is not completely removed there will be dry rot and a high risk of microbial growth e.g. mold and bacteria.

How does Ideal Response clean up after flood damage?

After a safety assessment, we guarantee the identification of leaks using acoustic or thermal detection, endoscopy, water, and salt analysis. Our experienced team will decide on the best course of action. The next stage utilizes advanced water removal equipment followed by rapid drying technology and humidity control. Our eco-friendly steam cleaning means there is no need to use chemicals. The process is completed with hygiene testing and certification.

Will my property or business be restored to normal after the flood restoration?

Yes! We aim to arrive within two hours of your call, this is vital to minimize avoidable secondary damage to the property. Our flood damage restoration process is fully documented and our work exceeds best practice as defined by Standards PAS 64 [Guidance and standards] for drying flood-damaged buildings. Our environmental data logging processes ensure no further deterioration. All work is guaranteed and certificated.

What are the potential health risks of flood damage?

Apart from the risk of drowning, this depends upon the nature of the water; black water contains fecal matter and is extremely hazardous. Greywater contains other waste. Contact can cause a range of illnesses caused by bacteria, viruses, and other pathogens resulting in mild to severe/fatal symptoms. If there is any possibility of contamination DO NOT TOUCH IT, call Ideal Response 24 hours a day.

What are the costs of flood restoration?

Every case is different. In some scenarios, we are able to estimate the costs over the phone but in large loss cases, a free site survey will be required. We are able to quickly advise on the best course of action to bring about the most effective recovery. Our state-of-the-art equipment ensures the remediation process will be thorough, effective, and as fast as possible, returning your home or business to normality. We have the technology and experience to complete the restoration in the best way to reduce costs and prevent secondary damage in the future.

What is the timescale for the flood restoration process?

We aim to arrive within two hours of your call. Every flood is unique, our knowledgeable, experienced team will assess the damage and act fast to provide a tailored and precise response. Our investment in modern equipment, rapid drying technology, and working practice of the highest industry standards means your business will be safely and quickly returned to normal, minimizing disruption and cost.

Sewage and floodwater can be dangerous when they come into your home or property. This is because sewage and floodwater contain bacteria and microorganisms that pose dangerous health risks. These contaminants can easily be transferred and infect the surfaces and areas they touch. For this reason, when sewage and flooding is involved the best bet is to stay away and let a trained professional safely handle the cleanup.

Flood Damage Cleanup  is experienced in dealing with sewage and flooding as well as the associated risks. They have the appropriate equipment to clean up contaminated areas properly and promptly. The professionals at Service Solutions take sewage and flooding cleanup very seriously. We work diligently to ensure that surfaces such as drywall, carpet, and other absorbent materials are as completely disinfected and that your home is safe for your return.